Returns & refunds

Gear should earn its place in your cab. If a piece isn't right, here's exactly how returns work — no runaround.

Changed your mind?

Unused, unopened items in their original packaging can be returned within 30 days of delivery. Return shipping for change-of-mind returns is paid by the buyer (or split with us on request) — we'll email you a return label and deduct its cost from your refund. Once the item is back and checked in, we refund the product price to your original payment method, usually within 5–10 business days.

Arrived damaged or defective?

That's on us — email hello@cabcomfortgear.com within 30 days with your order email and a photo of the damage or defect. With the photo we'll send a replacement or a full refund (including any shipping you paid) — no need to ship the damaged item back. The photo just lets us fix the supplier or packaging problem at the source.

Small stuff

For low-cost items (under $15), if something arrives wrong we'll usually just refund or replace it and tell you to keep the original — shipping it back would cost more than the item.

A few practical notes

• Include the order email you used at checkout so we can find your order fast.
• Items must be unused and in original condition to qualify for a change-of-mind return.
• Refunds go to your original payment method; timing depends on your bank.